Shipping & Delivery
All orders are shipped using Royal Mail, which offers both UK and International Deliveries.
All orders will be dispatched the day after receipt, except for orders placed over the weekend which will be dispatched on Monday.
In the event that there are any delays in dispatch the customer will be contacted via email.
If you need your delivery expedited in order to ‘Live Wild’ faster then please don’t hesitate to contact us by emailing email@example.com and we will do our best to accommodate requests, but make no promises.
Orders for delivery within the UK are shipped using Royal Mail Tracked 24 Service.
This is a next day delivery service which includes online tracking.
Orders for delivery outside of the UK will be shipped using Royal Mail International Tracked.
This service aims to deliver to in the following times;
- Europe in 3 to 5 working days
- USA and Rest of the world 6 to 7 working days.
Please note that transit times can vary depending on the country of receipt.
International Shipping Disclaimer
Please note that customers outside of the EU will be responsible for any import duties, clearance fees or brokerage fees including any other additional charges. We operate on a DDU (Delivery Duty Unpaid) basis. Sometimes goods may be subject to delays due to customs, weather or unforeseen circumstances. The customer is responsible for providing any information required by customs to ensure the goods are cleared.